How It Works
Whether you're an independent technician or running an HVAC company — we have a path built for you.
You do the work. We bring you the customers. It's that simple.
Fill out our quick application form. Tell us your name, city, experience level, and availability. Takes about 3 minutes. No fee to apply.
⚡ Takes 3 minutesWe verify your HVAC license and proof of insurance. This usually takes 24–48 hours. Once approved, you're activated in our dispatch system and added to your city's tech pool.
✅ Usually within 24 hoursWhen a customer submits a service request in your area, you get a text message with the job details — address, service type, and urgency level. Reply YES to accept or NO to decline. No penalty for declining.
📍 Zone-matched to your locationShow up, diagnose the issue, and give the customer a repair quote. They approve it through OrchaNow. You complete the work. Simple as that.
OrchaNow collects payment from the customer. You receive your portion — minus our 10–20% commission — via your preferred payment method. No chasing invoices. No unpaid jobs.
💳 Zelle, check, or VenmoSet your availability daily. Work mornings only, or go all-in 7 days a week. Your call.
No minimum jobs per week. No penalties for a slow week. Show up when you can.
Jobs are matched to your zone so you're never driving across town for a $89 service call.
We handle the phones and overflow. You focus on running your business.
Sign up for the Back Office Plan or Hybrid Plan. Tell us your service area, crew size, and the types of jobs you handle. We tailor the setup to your operation.
⚡ Setup in 24 hoursOrchaNow dispatchers answer inbound HVAC calls on your behalf. We collect customer info, assess urgency, and book jobs directly into your schedule. You never miss a customer call again.
📞 24/7 call coverageBooked jobs are forwarded to your team with full customer details, address, and service notes. Your technicians show up exactly as they would for any other job — except OrchaNow handled all the booking work.
If your crew is fully booked, we can route overflow requests to our independent tech network instead of losing the customer. You keep the relationship. Nobody gets turned away.
🔄 Never lose a customer againYou pay $149/month plus $10 per booked call. No hidden fees. At the end of the month, you get a clear summary of every call answered and every job booked.
📄 Full monthly statementStop losing calls to voicemail. Our dispatchers answer every call and book the job while the customer is on the line.
When summer hits and calls pile up, we handle the overflow so your customers aren't turned away.
Free up your office staff from answering phones. Let them focus on what moves the business forward.
Same platform. Different paths. Both built to make you money.
| Feature | Independent Tech | HVAC Company |
|---|---|---|
| Monthly fee | None | $149/mo |
| Jobs sent to your phone | Yes | Optional |
| Call answering service | No | Yes |
| Crew booking | No | Yes |
| Commission per job | 10–20% | $10/call booked |
| Overflow routing | No | Yes |
| Payment handling | Yes | You handle |
| Minimum commitment | None | Month-to-month |
Looking for HVAC service? Visit OrchaNow Customer Site →